FAQs

Frequently Asked Questions

Vibets Bottles and Cups

If your bottle or cup is leaving a metallic trace in your drink, follow the steps below:

Wash your bottle or cup with hot water and mild soap, then rinse.

1- Fill it with clean water and vinegar (50% of each). For example, if the bottle is 650 ml, mix 325 ml of water and 325 ml of vinegar.

2- Leave the bottle with the mixture overnight.

3- The next day, remove the mixture and rinse the bottle well. The metallic taste will disappear.

4- If such taste persists, repeat the steps 1-3 above.

Of course, you can put your drink directly into your Vibets bottle or cup, but to get the best possible thermal performance, follow these simple steps:

1- Preheat or pre – cool your bottle or cup, filling it with hot or cold water.

2- Let it rest for a minute.

3- Empty your Vibets and fill immediately with your favorite hot or cold beverage.

4- Close it with the fitted lid to prevent temperature loss.

Now just drink up!

We do not recommend using a washing machine for Vibets products as they reach high working temperatures that can damage the external finish or internal vacuum layer of the product.
To clean your Vibets, follow these steps:

1) Fill it with warm or hot water and neutral detergent (1 tablespoon of detergent is enough for any Vibets product up to 1.15 liters)

2) Let the solution sit for 3 to 5 minutes.

3) Wash it with a soft cloth or sponge.

4) Rinse and dry with a clean dish towel or towel.

A deep cleaning of your Vibets bottle or cup is recommended every 2 to 3 months. To do this, make a mixture of baking soda, vinegar and hot water (for every 500 ml of water, use 1 full tablespoon of baking soda and 50 ml of vinegar). Leave to soak for two hours. After this period, dump the mixture and wash it with running water and neutral detergent.

To clean the sealing ring of the Vibets bottle or cup, soak it in white vinegar or a mixture of warm water and baking soda (for every 500ml of water, use 50 grams of baking soda). Do not use chlorine or any other chemical product to avoid drying the ring, making the seal ineffective or null.

Vibets bottles and cups are made from “food grade” stainless steel and will last a lifetime. Yet, they may show signs of oxidation over time.

If you notice any oxidation on the inside of your Vibets, don’t worry as this is not harmful and can be removed. This happens with water dirt (free iron particles) or some other residue.

To remove these particles, use a non-abrasive household cleaner. ( ex : Stainless Steel Cleaner)

The cleaner can be applied with a soft-bristled brush, soft sponges or soft cloths.

If not completely removed, soak the product in a mixture of hot water, baking soda and white vinegar. (For every 500ml of water, use 1 full tablespoon of baking soda and 50ml of vinegar). Repeat if necessary until the stain disappears.

IMPORTANT: With daily use, small points of oxidation may appear on the inside of your Vibets bottle or cup, as in certain regions water has a high concentration of mineral and sodium.

All Vibets bottles and cups are made from “Food Grade” stainless steel, which ensures maximum quality for this type of product.

All plastic material used is approved by the FDA USA, being the same free of BPA ( Bisphenol A), a chemical component harmful to health.

The external painting is done by electrostatic powder process, which guarantees an excellent finish and provides greater durability to the product.

To test the thermal efficiency of the Vibets bottle it is necessary that it is tested with its maximum liquid capacity. If not done as such, the empty part is filled with air and this promotes temperature change, affecting the bottle’s performance.

IMPORTANT: The information on hot or cold temperature performance indicated on our bottles and advertisements considers the use of the product at its maximum capacity.

Testing:

To test your Vibets bottle, follow these steps:

  1. Fill the Vibets bottle to its limit with hot water (approx. 99°), cover it and wait for 6 hours.
  2. Open the bottle and put some of this water in a glass and check (it can be through a thermometer) if the temperature is suitable for your consumption.
  3. The period of 6 hours is sufficient to demonstrate the thermal efficiency of the Vibets bottle.

IMPORTANT : Test with boiling water before using with other liquids. Example : Coffee or Tea. Coffee inevitably leaves a smell on the plastic parts of the bottle.

Considerations:
For a drink to be hot, its temperature must be above 59°.
For cold drinks, the temperature must be below 10°.

Never put your Vibets bottle or tumble in the freezer. This procedure does not improve the thermal performance of the product at all, and on the contrary, it may damage it.

Liquids expand when frozen. This expansion can result in damage to your product’s vacuum layer and/or seals, affecting its thermal function.

All Vibets bottles come with a single lid model “CHUG” as pictured in the ad. The “STRAW” model lid is sold separately and fits all Vibets large-mouth bottle models.

The 32 oz or 946 ml model is 90 mm in diameter and 240 mm in height, and does not fit bike racks. To fit the bike rack, we recommend the model with a capacity of 22 Oz or 650 ml, which has a diameter of 74 mm and a height of 270 mm.

The 12 Oz bottle is 174mm tall without the lip. With the lid, the bottle measures 188 mm. The diameter of the bottle is 74mm.

The 22 Oz bottle is 239 mm tall without the lid. With the lid, the bottle measures 271 mm. The diameter of the bottle is 74mm.

The 32 Oz bottle has a height of 220 mm without the lid. With the lid, the bottle measures 253 mm. The diameter of the bottle is 91 mm.

The 40 Oz bottle has a height of 259 mm without the lid. With the lid, the bottle measures 290 mm. The diameter of the bottle is 91 mm.

No. Only the food grade 18/8 stainless steel, certified by the US FDA stays in contact with water. The copper layer is internally insulated, within the vacuum created between the two layers of the bottle.

All Vibets bottles come with the “CHUG” model lid as shown in the advertisements. However, the “STRAW” lid can be purchased separately and fits all Vibets large-mouth bottles.

Vibets bottles have the following weights (with the “CHUG” model lip: 350 ml : 243 grams 650 ml : 348 grams 946 ml : 422 grams 1150 ml : 481 grams

Vibets vacuum insulated bottles can keep your beverage cold or hot for the following periods:

650, 946 and 1150 ml bottles : can keep your drink cold for up to 24 hours and hot for up to 12 hours.

350ml bottles can keep your drink cold for up to 12 hours and hot for up to 6 hours.

Vibets Vacuum Insulated Cups can keep your drink cold or hot for the following periods: The 590ml cups can keep your drink cold for up to 16 hours, if using ice. Without ice, the cold liquid preservation time is up to 6 hours. For hot drinks the cup keeps for 50 minutes.

For coffee, Vibets has a special model that already has a dosing spout and a lid that serves as a cup. This model is suitable for tea and coffee.

All Vibets bottles maintain the temperature of your drink for hours, however the odor of strong drinks such as coffee can permeate the plastic parts, leaving the odor of the drink in the bottle, which may not be pleasant when it is used with other bottles. drinks ( eg water). For this reason, we do not recommend using the Hydro series bottles with coffee.

During a careful inspection process on Vibets bottles and glasses , some are classified as “Minor Defects” (PD). These bottles or cups are classified by some small defect in the finish of the product, and never by their functioning and effectiveness.

These small defects can be, for example:

Product with small scratches,
Product with some paint stains; Product that may present a slight noise (if shook) caused by something loose between the walls (usually some trace of solder or chip),
Very damaged packaging.

Vibets ® products with small defects can be perfect in the eyes of the consumer, as these defects are sometimes minimal and are not easily identified.

Warranty:
Products with minor defects and Returns are guaranteed against operating defect for a period of 90 days, but do not have a guarantee regarding the finish, as they are offered to the market for a lower price, considering their classification.

Return:
IMPORTANT : Products classified as “Small Defects” and “Return” cannot be returned or exchanged due to problems related to the finish of the product.