Warranty &
Return Policy
Limited Warranty
Vibets warrants to the original purchaser that Vibets products shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase.
Remedies
If such a defect occurs, please send us a return authorization request within the applicable Warranty Period.
Vibets will, at its discretion and to the extent permitted by law, either (1) repair the Product free of charge, or (2) replace the product with a new or refurbished product.
In such event, to the extent permitted by law, these are the original purchaser's sole and exclusive remedies.
Also, please note that some shipping and/or handling fees may be applicable except where prohibited by applicable law.
This Limited Product Warranty is only valid in the jurisdictions where the products are sold by Vibets itself or through an authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions.
Any replacement product will be further warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law.
Obtaining The Warranty
To obtain warranty service, a return authorization must be requested by the original purchaser. To make such request, please e-mail us at support@vibets.com with the details of your request, or click here to fill in a online form.
Vibets may require you to provide proof of purchase and/or comply with other requirements before performing warranty service. You must deliver the Product to us, in either its original packaging, or packaging providing an equal degree of protection to the address Vibets will provide to you. The return authorization number provided must be included along with your returned product.
Furthermore, it is your responsibility to backup any data and other stored materials preserved on the product prior to sending it to Vibets.
Note: Vibets will not be responsible for any losses, such as user data, software, or other materials that are reformatted during warranty service.
Exclusions and Limitations
Vibets does not warrant that the operation of the product will be uninterrupted or free of any and all errors. This Limited Product Warranty does not cover software embedded in any product and related services provided by Vibets. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Vibets that can be identified by an authorized “Vibets” trademark, trade name, or logo affixed to it.
This Limited Product Warranty does not apply to products with the “Made for Vibets” or “Works with Vibets” logos. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Vibets, nor does it apply to any cosmetic damage such as scratches and dents.
Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Vibets products and services other than the Vibets products, (b) non-Vibes products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Vibets reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product.
Additionally, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Vibets products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Vibets, (ii) not in accordance with instructions provided by Vibets, or (iii) with improper voltage or power supply.
No Vibets reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to this Limited Product Warranty. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
IMPLIED WARRANTIES
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.
Limitations of Damage
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, VIBETS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF VIBETS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Governing Laws
This Limited Warranty shall be governed by the laws of the State of Florida, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. NATIONAL STATUTORY RIGHTS CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY.